Privacy Policy
Privacy Policy
Your Privacy Matters to Us
At Mimosa Scrubs, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you provide directly to us when you place an order, create an account, subscribe to our emails, or contact customer support.
This may include your name, email address, phone number, and delivery address.
We also collect order-related information such as your purchase history and product details.
Payment information is processed securely by our payment providers. We do not store full credit card details.
In addition, we may collect basic technical information automatically, such as your IP address, browser type, device information, pages visited, and time spent on our website. This helps us improve performance and user experience.
2. How We Use Your Information
We use your information to process and deliver your orders, provide customer support, and communicate order updates.
If you opt in, we may also send you updates about new collections, promotions, or brand news.
Your information also helps us improve our website, products, and services, and meet any legal or regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information.
We only share data with trusted service providers who help us operate our business. This includes payment processors, shipping and logistics partners, email marketing platforms, and website analytics providers.
These partners are only permitted to use your information to perform their services and are required to protect your data.
We may also disclose information if required by law or to protect our legal rights.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
While we follow industry-standard security practices, no online system can guarantee complete security.
5. Your Rights
You may request access to the personal data we hold about you, ask for corrections, or withdraw consent for marketing at any time.
You may also request deletion of your personal data, subject to legal and operational requirements.
To make a request, contact us at hello@mimosascrubs.com.au.
6. Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and support basic website functions such as shopping cart functionality.
You may disable cookies in your browser settings, although this may affect how the website performs.
7. International Customers
As an Australian-based business, your information may be processed and stored in Australia.
By using our website, you consent to this transfer.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@mimosascrubs.com.au.
Mimosa Scrubs – Australian Nurse-Owned Brand