Return or Exchange Policy

Return, Refund & Exchange Policy

At Mimosa Scrubs, we want you to be completely satisfied with your purchase. If for any reason you're not, we're here to help with a straightforward and transparent return and exchange process.

Change of Mind Returns

We understand that sometimes a purchase might not be quite right. For change of mind returns:

  • Eligibility: Items must be unused unwashed, and in original condition with all tags attached.
  • Timeframe: Returns must be initiated within 14 days of receiving your order.
  • Proof of Purchase: A valid order number or receipt is required.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
  • Process: To initiate a return, please contact us at hello@mimosascrubs.com.au with your order details. We will provide instructions on how to return your item.
Please note: Sale items, gift cards, and items marked as "final sale" are not eligible for return unless faulty.

Faulty or Incorrect Items

If you receive a faulty or incorrect item:

  • Notification: Contact us within 7 days of receiving the item.
  • Resolution: We will offer a replacementstore credit, or refund, depending on the situation.
  • Return Shipping: We will cover the return shipping costs for faulty or incorrect items.

Guaranteed Comfort

Ride with our gear for 14 days. Ain't feelin' the vibe? We got your back with that refund. No questions asked.